FREQUANTLY ASKED QUESTIONS
WHAT IS DUDES STREETWEAR?
dudes streetwear is a bold, urban-inspired clothing brand designed for the modern dude who owns their style. we offer fresh, affordable streetwear that’s perfect for everyday wear or making a statement.
WHERE IS DUDES STREETWEAR BASED?
we’re proudly based in Sri Lanka, but our vibe is global. wherever you are, you’re part of the dudes crew.
IS DUDES STREETWEAR SUSTAINABLE?
we’re committed to doing our part for the planet. while we’re not 100% sustainable yet, we’re constantly working to improve our processes and materials. stay tuned for updates!
HOW LONG DOES SHIPPING TAKE?
orders typically ship within 1–3 business days. delivery times vary depending on your location, but most orders arrive within 5–8 business days.
CAN I TRACK MY ORDER?
absolutely! once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package’s journey.
WHAT IF MY ORDER IS DELAYED?
we do our best to deliver on time, but sometimes delays happen due to high demand or shipping carrier issues. if your order is taking longer than expected, reach out to us at hello@dudesofficial.com, and we’ll help you out.
WHAT’S YOUR RETURN POLICY?
we want you to love your dudes streetwear as much as we do. if something isn’t right, you can return unworn, unwashed items with tags attached within 12 days for a full refund or exchange.
WHAT IF MY ITEM IS DEFECTIVE OR DAMAGED?
we’re sorry to hear that! contact us at hello@dudesofficial.com with photos of the issue, and we’ll make it right with a replacement or refund.
DO YOUR CLOTHES RUN TRUE TO SIZE?
yes, our pieces are designed to fit true to size. if you’re into a looser or tighter fit, we recommend sizing up or down accordingly.
WHAT PAYMENT METHODS DO YOU ACCEPT?
we accept all major credit/debit cards (visa, mastercard, american express) and cash on delivery.
DO YOU OFFER DISCOUNTS OR PROMO CODES?
yes! sign up for our newsletter to get exclusive discounts and be the first to know about new drops and sales.
CAN I USE MULTIPLE PROMO CODES ON ONE ORDER?
sorry, only one promo code can be used per order. choose wisely!
DO YOU COLLABORATE WITH INFLUENCERS OR ARTISTS?
we’re always open to collaborating with creatives who align with our vibe. email us at hello@dudesofficial.com with your ideas and portfolio.
DO YOU OFFER WHOLESALE OPTIONS?
yes! if you’re interested in stocking dudes streetwear in your store, email us at hello@dudesofficial.com for more details.
STILL HAVE QUESTIONS?
no worries. we’re here to help! reach out to us at hello@dudesofficial.com, and we’ll get back to you within 24–48 hours.